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Privacy Policy

Our Privacy Policy outlines our commitment to protecting your personal information.


Student Privacy

Read Write Now is a caring and responsible organisation and we respect our students. All information that we collect about students is strictly confidential and is used only for the purpose of matching students with tutors and for finding the best literacy support we can give. We do not give out student information to any other organisation. If you require access to your information, please contact your local Coordinator. We respect your need for confidentiality and no-one else need to know you are seeing a tutor if you choose.


Personal Information

The types of personal information we may collect about you include:

  • your name;
  • your contact details, including email address, mailing address, street address and/or telephone number;
  • your age and/or date of birth;
  • your demographic information, such as postcode;
  • any other personal information requested by us;

We may collect, hold and use personal information for the following purposes:

  • to consider your volunteering application;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development;
  • to comply with our legal obligations and resolve any disputes that we may have;

 

Your Rights

You have the right to:

  • Consent – By providing your information, you agree to its use under this policy
  • Restrict – Limit how your information is used
  • Access – Request a copy of your information
  • Correct – Update inaccurate or incomplete details
  • Complain – Raise concerns about privacy breaches


Storage and Security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access through physical, electronic, and administrative safeguards. While we aim to keep your information secure, data transmitted online is done at your own risk and cannot be guaranteed as completely secure.


Cookies and Web Beacons

Our website may use cookies to improve your experience and support advertising (e.g. via Google or Facebook). Cookies do not identify you personally but may be linked to information you provide. We may also use web beacons to understand how visitors use our site.


External Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.


Changes to This Policy

We may update this Privacy Policy from time to time. Please check our website to stay informed of any changes.